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Contact information
Contact Us
We'd love to hear from you! If you have any questions about our products, orders, shipping, or returns, please feel free to contact our customer support team.
For quick answers, we also recommend checking our FAQ page, where we address many common questions.
Customer Support
Our support team is available through the following channels:
WhatsApp (Individual Buyers)
+86 185 5059 6295
Live Chat
Click the chat icon in the bottom-right corner of the website to start a conversation with us.
Customer inquiries are typically responded to within 24–48 business hours.
Business Information
Business Name
Twinkle Gowns Limited
Business Address
FLAT/ROOM 1405B 14/F, THE BELGIAN BANK BUILDING, NOS 721-725 NATHAN ROAD, MONG KOK, HONG KONG
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Before Contacting Us
To help us assist you faster, please include the following information when contacting us:
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Order number (if applicable)
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Product name or link
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Description of the issue or question
Our team will do our best to help resolve your inquiry as quickly as possible.